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Today’s homes are more connected than ever, meaning it’s critical to protect the lines that bring data and other media into your house. With the Pivotal Home Solutions Media Line Protection Plan for your home, you can avoid paying many out-of-pocket costs for covered repairs to your inside internet lines, inside phone lines and more. When you have our home Media Line Protection Plan, you can be certain that needed repairs will be taken care of quickly by seasoned professionals. Our Media Line Protection can help you get your house reconnected in the event your lines fail. Standard homeowners insurance typically won’t cover these repairs. Given how crucial these lines are for the comfort, safety and functionality of your space, a Media Line Protection warranty plan can be a worthwhile investment.

Our Media Line Protection Plan warranty will cover fittings, splitters, outlets and other passive equipment for inside telephone wire and telephone jacks, inside cable wire and cable outlets, and inside internet wire and internet connections — even doorbells, thermostat wiring and intercom wiring. Our Media Line Protection Plan for your home is only available for service addresses with an electrical service entrance rated at or below 400 amps.

About Pivotal Home Solutions

Homeowners who want protection from unexpected repair bills for their home turn to Pivotal Home Solutions for coverage. That’s because Pivotal Home Solutions offers homeowners a wide range of warranty plans that give them peace of mind knowing they don’t have to go it alone. Pivotal Home Solutions’ Customer Care line is available 24/7 — there’s always somebody to talk to — and we have a network of pre-qualified service professionals who are ready to help make things right at your house. 

To see if Media Line Protection and other Pivotal Home Solutions plans are available in your area, enter your ZIP code above. Then enroll in the plan or plans that are right for you. your property, and your budget.

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What's Included
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• Up to $2,000 repair coverage annually
• Covers parts and labor costs for repairs
• Coverage for:
  o All fittings, splitters, outlets and other passive equipment for inside telephone
  wire and telephone jacks
  o Inside cable wire and cable outlets o Inside Internet wire and Internet connections o Doorbells, thermostat wiring, intercom wiring

Note: Coverage is only available for residences with an electrical service entrance rated at or below 400 Amps. Repair coverage will begin 30 days after enrollment and is subject to eligibility. Additional exclusions and restrictions may apply. For complete information on the plan, including applicable terms and conditions, see the Customer Agreement.

• Convenient monthly billing options available
• Professional service from our skilled, in-house technicians or pre-qualified local service providers
• Phone service is available 365 days per year, 24/7
• No deductibles or trip charges
• Add your plan with confidence. Your can cancel your plan any time with 30 days’ notice and you will only be responsible for payment for the months you are on the plan. 
• No restrictions on age, make or model

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FAQs

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Q: Who will perform repair work in my home?

A: All diagnostic and repair work will be performed by experienced, knowledgeable and pre-qualified service providers in your area.

Q: Will I need to pay a trip charge or deductible in order to have a service provider come to my home?

A: No. There are no service fees or deductibles to worry about with this plan.

Q: Will I need to pay a trip charge or deductible in order to have a service provider come to my home?

A: No. There are no service fees or deductibles to worry about with this plan.

Q: Is there a waiting period to file a claim?

A: Yes.  Repair coverage will begin 30 days after enrollment and is subject to eligibility.

Q: What if I am no longer interested in the plan and would like to cancel?

A: You can cancel your plan with a simple 30-day notice and you will only be responsible for payment for the months you were on the program

Q: Are doorbells covered under this plan?

A.  Yes. Doorbells and much more. The plan covers parts and labor costs for repairs of all fittings, splitters, outlets and other passive equipment for inside telephone wire and telephone jacks, inside cable wire and cable outlets, and inside internet wire and internet connections, thermostat wiring, intercom wiring and doorbells.

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